Returns & Exchanges

At Something Went Wrong, we believe your fashion journey should be effortless even when things don't fit quite right. If you are not completely satisfied with your purchase, you can return or exchange any item within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached to ensure they remain in unworn, mint condition during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship your exchange item within 5 to 7 business days.